Customer data is one of the most valuable assets a company has. That’s why our top priority is delivering a high-performance solution with a focus on keeping our customers’ data safe and their interactions secure. Cloud-based software is all about providing uninterrupted, reliable service, making information security a major focus for first-rate cloud vendors.
Combinate customers get the benefit of a comprehensive, high-performance solution — all while keeping their data safe, their interactions secure, and their businesses protected. Below we outline how we achieve our high levels of performance, availability, and security.
Welcome to Combinate
Terms and Conditions are effective from 1st September 2016.
Our Terms & Conditions are in easy to understand ‘Plain English’ in standard black font and ‘Legalese’ in black indented italics.
Plain-English Terms & Conditions
Please review our terms as you must agree to them in order to use Insites Websites, Products and Services. If you are using Insites on behalf of your business or company, make sure you are allowed to agree to our Terms and Conditions.
We may change our Terms and Conditions from time to time. If we do, we will post a note on our website or email you.
Legal Terms & Conditions
Please Read Carefully Before Using This Website: The following Terms and Conditions (“Terms and Conditions”) govern your use of the Insites Website (the “Site”) and the Insites web-based products (“Product”), application integration and data linking service accessed through the Site (“Service”), each of which are operated by Insites (“Insites”). By using the Site and/or Product and/or the Service, you irrevocably agree that such use is subject to these Terms and Conditions. If you do not agree to these Terms and Conditions, you may not use the Site, the Product or the Service. If you are entering into these Terms and Conditions on behalf of an entity, you represent that you have the actual authority to bind such entity to these Terms and Conditions.
Insites expressly reserves the right to modify the Terms and Conditions at any time in its sole discretion and without prior notice to you, by including such alteration and/or modification in these Terms and Conditions, along with a notice of the effective date of such modified Terms and Conditions. Any continued use by you of the Site or the Service after the posting of such modified Terms and Conditions shall be deemed to indicate your irrevocable agreement to such modified Terms and Conditions. Accordingly, if at any time you do not agree to be subject to any modified Terms and Conditions, you may no longer use the Site, Product or Service.
User Account Registration, Passwords and Fees
You will need to sign up for an account to use Insites. Keep your password safe and let us know if you detect any unusual behaviour on your account immediately. You also must be at least 18 (or have your parent's permission) to use Insites.
You may upgrade, downgrade or cancel your use of the Product or Service at any time, but we do not provide prorate refunds or adjustments. To cancel your User Account, you must do so on our website Settings page.
Account Registration and Use License: In order to access and use all of the features of the Product or Service, you are required to open an account (“User Account”) by registering with Insites. When you register for your User Account you must provide true, accurate, current and complete information (“Account Information”), and you agree to update the Account Information in order to ensure that it is current. Upon proper registration and opening of a User Account, and subject to all of the terms and conditions of these Terms and Conditions, Insites hereby grants to you the personal, non-transferable right and license to use the Product or Service, solely for your own internal business purposes, until such time as either you or Insites elect to terminate such right in accordance with these Terms and Conditions.
Eligibility: As an express condition of being permitted to open a User Account, you represent and warrant that you (i) have the legal capacity (including, without limitation, being of sufficient age) to enter into contracts under the law of the jurisdiction in which you reside, (ii) are not on a list of persons barred you from receiving services under Australian laws. You must be at least 13 years of age or older to use the Site, provided that if you are under the age of 18, your parent or legal guardian, as applicable, must expressly consent to your use of the Site.
Passwords: Upon registration on the Site, you will provide Insites with a password to access your account. You are responsible for maintaining the confidentiality of your password and for all of your activities and those of any third party that occur through your account, whether or not authorised by you. You agree to immediately notify Insites of any suspected or actual unauthorised use of your User Account. You agree that Insites will not under any circumstances be liable for any cost, loss, damages or expenses arising out of a failure by you to maintain the security of your password.
Unless otherwise noted, information published on this site are copyrighted works of Insites.
Third party information, such as data accessed through a Product or Service on Insites, is subject to the copyrights of those third party systems.
You can copy information on this site for your own personal use. Please do not infringe the copyrights of others using Insites or your account may be deleted.
Insites Content: Except as may be otherwise noted, the information, materials (including, without limitation, HTML, text, audio, video, white papers, press releases, data sheets, product descriptions, software and FAQs and other content) available on the Site and/or the Product and/or the Service (collectively, “Insites Content”) are the copyrighted works of Insites and its licensors and Insites and its licensors expressly retain all right title and interest in and to the Insites Content, including, without limitation, all intellectual property rights therein and thereto. Except as expressly permitted in these Terms and Conditions, any use of the Insites Content may violate copyright and/or other applicable laws.
Limited Site Content License: Insites grants you the limited, revocable, non-transferable, non-exclusive right to use the Insites Content and Third Party Content (collectively, “Site Content”) by displaying the Site Content on your computer, and downloading and printing pages from the Site containing Site Content, under the condition that (i) such activity is solely for your personal, education or other non-commercial use, (ii) you do not modify or prepare derivative works from the Site Content, (iii) you do not obscure, alter or remove any notice of copyright set forth on any Site pages or Site Content, (iv) you do not otherwise reproduce, re-distribute or publicly display any of the Site Content and (v) you do not copy any Site Content to any other media or other storage format.
Trademarks: All trademarks, service marks and logos included on the Site (“Marks”) are the property of Insites or third parties, and you may not use such Marks without the express, prior written consent of Insites or the applicable third party.
Monitoring of Site Content and use of Service: Insites reserves the right, but does not undertake the obligation, to monitor use of the Site and/or the product and/or the Service and to investigate and take appropriate legal action against any party that uses the Site in violation of these Terms and Conditions or applicable law. Insites reserves the right to accept, reject or modify any Site Content or User Content, but assumes no liability based on its acceptance, rejection, modification or failure to modify any Site Content or User Content.
Copyright Infringement: As a condition of your right to use the Site and the Service, you agree to respect the intellectual property rights of others. Accordingly, you agree not to upload or post to the Site or the Service any copyrighted materials, trademarks or other proprietary information belonging to any third party without the prior written consent of the applicable third party.
You acknowledge that Insites will terminate your access to the Site and/or the product and/or the Service if you repeatedly infringe the copyright of third parties. If you believe that your copyrighted work has been illegally uploaded or posted on the Site or the Service, you may send a written notice to Insites at admin@Insites.com, and Insites will respond pursuant to its Digital Millennium Copyright Act (“DMCA”) procedure.
Insites’s DMCA procedure is in accordance with that suggested by DMCA, the text of which can be found at the U.S. Copyright Office web site www.copyright.gov/ legislation/dmca.pdf. Insites reserves all rights to seek damages and fees associated with infringement and or fraud.
Your Use of the Site and Service
To use Insites, you must agree you won't use Insites to break any local laws. You can't republish or resell Insites.
You can use Insites but that doesn't mean you can copy or redistribute our intellectual property (like our trademarks, name, logo, source code, etc). Again, you have to follow your local laws when using Insites.
Insites has a lot of user-submitted content (like our support forums and feedback). By uploading content to Insites, you are effectively transferring ownership of that content to us. We may moderate this content or remove it at our discretion. Sometimes we will access your content in order to provide support or technical assistance.
Please note that Insites does not receive any rights in any information or data from your accounts with third party services (i.e., Gmail or Dropbox) that is passed through or is processed by Insites, unless you choose to make it publicly available on Insites.
Backup your content! We do our absolute best to ensure against data loss but we can't guarantee against it. It is always a good practice to regularly backup your data, regardless of whether you use Insites. We encrypt everything where possible, but there may be times when data is communicated insecurely (for example email or an unencrypted API we work with).
Our Terms and Conditions are effectively a contract between you and Insites so make sure you read them.
We feature partners and reviews on our website. We will ask your permission before using your name or photo. We normally contact people via email to obtain their permission.
Account and Use of Service: You may use your User Account for the Product and/or the Service only in accordance with these Terms and Conditions and only for lawful purposes. You are responsible for your own communications, including the upload, transmission and posting of information and are responsible for the consequences of their posting on or through the Product and/or the Service.
Fees: Some features of the Product and/or the Service may only be accessed and used upon the payment of applicable fees (“Fees”). Fees may vary depending on usage in accordance with our current pricing policy. If you do not initially register for a version of the Service that requires the payment of a fee, you will nonetheless be permitted to use all of the features of the Service for a period of fourteen (14) days (“Free Trial Period”). Upon the expiration of the Free Trial Period, you will only be able to access and use those features of the Product and/or the Service the use of which does not require the payment of a Fee, unless you subsequently upgrade to a paid version of the Service. All Fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties, excluding only Australian federal or state taxes or levies.
Upgrading and Downgrading: Any upgrade or downgrade in your Product and/or Service use will result in the new Fees being charged at the next billing cycle. There will be no prorating for downgrades in between billing cycles. Downgrading your Service may cause the loss of features or capacity of your User Account. Insites does not accept any liability for such loss.
Cancellation and Termination: You are solely responsible for properly cancelling your User Account. An email or phone request to cancel your User Account is not considered cancellation. You can cancel your User Account at any time by clicking on the Settings tab in the global navigation bar at the top of the screen. The Settings screen provides a simple no-questions-asked cancellation link. If you cancel your User Account before the end of your current paid up month your cancellation will take effect immediately and you will not be charged again. But there will not be any prorating of unused time in the last billing cycle.
Prohibited Conduct: Insites specifically prohibits any use of the Site and/or the product and/or the Service for: (i) posting any (1) information which is incomplete, false, inaccurate or not your own, (2) trade secrets or material that is copyrighted or otherwise owned by a third party unless you have a valid license from the owner which permits you to post it, (3) material that infringes on any other intellectual property, privacy or publicity right of another, (4) advertisement, promotional materials or solicitation related to any product or service that is competitive with Insites products or services or (5) software or programs which contain any harmful code, including, but not limited to, viruses, worms, time bombs or Trojan horses; (ii) impersonating another person; (iii) engaging in or encouraging conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any city, state, national or international law or regulation, or which fails to comply with accepted Internet protocol. In addition, you are prohibited from violating or attempting to violate the security of the Site, the product, the Service or Insites’s system or network security, including, without limitation, the following: (w) accessing data not intended for users of the Site, the product or the Service, or gaining unauthorised access to an account, server or any other computer system; (x) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures; (y) attempting to interfere with the function of the Site, the Product or the Service, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, “flooding”, “mailbombing”, “crashing”, or sending unsolicited e-mail, including promotions and/or advertising of products or services; or (z) forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting. Violations of the Site’s or Insites’s system or network security may result in civil or criminal liability.
User Content: If you elect to display, post, submit or otherwise make available to others on the Site any content or works of authorship, including, without limitation, images, audio files, text, software (but excluding User software) or other materials, (collectively, “User Content”), you hereby grant to Insites a perpetual, irrevocable, royalty-free, worldwide, non-exclusive right and license, including the right to grant sub-licenses to third parties, to use, reproduce, publicly display, publicly perform, prepare derivative works from and distribute such User Content, for any purpose. In addition, you hereby irrevocably represent and warrant to Insites that (i) you have all necessary power, authority, right, title and/or licenses to grant to Insites the foregoing right and license and (ii) the posting, submission, display by you of User Content on the Site, and the exercise by Insites of the foregoing license does not and will not (1) violate any applicable law or government regulation or (2) infringe any right of publicity or invades the privacy of others, or any intellectual property right of any third party, (iii) no User Content you provide (1) will constitute obscene, pornographic, indecent, profane or otherwise objectionable material, (2) is discriminatory, hateful or bigoted toward, or abusive of, any group or individual, or (3) is libelous or defamatory. For the avoidance of doubt, any information or data from your accounts with third party services (i.e., Gmail or Dropbox) that is passed through or is processed by Insites and which you do not make publicly available on Insites, is not User Content, and Insites does not receive any rights in such information or data.
Suggestions: You hereby grant to Insites a royalty-free, worldwide, transferable, sub-licensable, irrevocable, perpetual license to use or incorporate into the Site and/or the Product and/or the Service any suggestions, enhancement requests, recommendations or other feedback provided by you to Insites that is related to the Site and/or the Service.
Indemnification: You hereby irrevocably agree to indemnify, defend and hold Insites, its affiliates, directors, officers, employees and agents harmless from and against any and all loss, costs, damages, liabilities and expenses (including attorneys’ fees) arising out of or related to (i) any third party claim resulting from a breach by you of any of your covenants, representations or warranties contained in these Terms and Conditions of use and/or (ii) your use of the Site and/or the Product and/or the Service.
Developer Platform: Subject to all of the terms and conditions of these Terms and Conditions, you may use the Insites developer platform (“Platform”) to create additional features for the Service that leverage your application programming interfaces (“API(s)”). Insites reserves the right to accept or reject any such additional features.
Export Control: You hereby represent and warrant that (i) you understand and acknowledge that some Site Content may be subject to export, re-export and import restrictions under applicable law, (ii) you will not use the Site or any Site Content in a manner that violates the U.S. Export Administration Act of 1979 and the regulations of the U.S. Department of Commerce and (iii) you are not located in, under the control of, or a national or resident of any country to which the United States has embargoed goods.
Insites links to a lot of third party sites with their own Terms and Conditions which are distinct and different from our own.
Limitation of Liability
We specifically limit our liability if something goes wrong.
Warranty Disclaimer: THE SITE AND SITE CONTENT AND THE SERVICE ARE PROVIDED STRICTLY ON AN “AS IS” AND “AS AVAILABLE” BASIS, AND INSITES MAKES NO WARRANTY THAT THE SITE, SERVICE OR SITE CONTENT ARE COMPLETE, SUITABLE FOR YOUR PURPOSE, OR ACCURATE. ON BEHALF OF ITSELF AND ITS LICENSORS, INSITES HEREBY EXPRESSLY DISCLAIMS ANY AND ALL IMPLIED, STATUTORY OR OTHER WARRANTIES WITH RESPECT TO THE SITE, SITE CONTENT AND SERVICE, OR THE AVAILABILITY OF THE FOREGOING, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THE ENTIRE RISK AS TO RESULTS OBTAINED THROUGH USE OF THE SITE, SERVICE AND/OR THE SITE CONTENT RESTS WITH YOU AND INSITES MAKES NO REPRESENTATION OR WARRANTY THAT THE AVAILABILITY OF THE SITE AND OR THE SERVICE WILL BE UNINTERRUPTED, OR THAT THE SITE, SERVICE AND/OR THE SITE CONTENT WILL BE ERROR FREE OR THAT ALL ERRORS WILL BE CORRECTED.
Location of the Site and your Use
Insites may operate servers across the world and they are controlled from offices in Australia. You are responsible for compliance with any local laws that may affect you, geographically speaking.
Insites operates or controls the operation of this Site and the Service from offices in Australia. In addition, the Site and the Service may be mirrored and other websites operated or controlled by Insites may be located, at various locations in and outside of Australia. Insites makes no representation or warranty that all of the features of this Site or Service will be available to you outside of Australia or that they are permitted to be accessed outside of Australia. You acknowledge that you are solely responsible for any decision by you to use of this Site and/or the Service from other locations, and that such use may be subject to, and that you are responsible for, compliance with applicable local laws.
These Terms and Conditions are final. Disputes are handled in Melbourne, Victoria, Australia.
These Terms and Conditions constitute the entire agreement and understanding between the parties concerning the subject matter hereof, notwithstanding any different or additional terms that may be contained in the form of purchase order or other document used by you to place orders or otherwise effect transactions hereunder, which such terms are hereby rejected. These Terms and Conditions supersede all prior or contemporaneous discussions, proposals and agreements between you and Insites relating to the subject matter hereof. No amendment, modification or waiver of any provision of these Terms and Conditions will be effective unless in writing and signed by an authorised officer of Insites. If any provision of these Terms and Conditions is held to be invalid or unenforceable, the remaining portions will remain in full force and effect and such provision will be enforced to the maximum extent possible so as to effect the intent of the parties and will be reformed to the extent necessary to make such provision valid and enforceable. No waiver of rights by Insites may be implied from any actions or failures to enforce rights under these Terms and Conditions. These Terms and Conditions are intended to be and are solely for the benefit of Insites and you and do not create any right in favour of any third party. These Terms and Conditions will be governed by and construed in accordance with the laws of the State of Victoria, Australia. All disputes arising out of or relating to these Terms and Conditions will be submitted to the exclusive jurisdiction of a court of competent jurisdiction located in Melbourne, Victoria, Australia and each party irrevocably consents to such personal jurisdiction and waives all objections to this venue.