Jenn has over 13 years of experience in Customer Service that has shaped her to be the well-rounded, dependable Support Manager that she is.
She started off as a young Customer Service Representative for an American TV satellite company back in 2004 and has worked her way up the career ladder. Now, she works as Combinate’s Support Manager, in which she has been overseeing the Support department since 2017.
Part of her job as a Support Manager is to oversee Combinate’s day to day operations. Her role ranges from handling Client’s Support Tickets (development & design) to running Combinate’s monthly ticket reports, billing and even company newsletters.
With all that under her belt, she has turned out to be a pro problem solver, you can give her one part of the puzzle to solve and she’ll solve the whole puzzle in one working day’s time.