Help Centre

Reduce the cost of servicing your customers with an online, self-service Help Centre

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Help Centre One
Help Centre TwoHelp Centre Three
Our Help Centre has been designed to provide answers to your customers key questions and to reduce the cost of managing inbound enquiries. Customers convert faster when they have access to centralise content and information all in one place.

Benefits of Help Centre

By using our Help Centre as a central repository for your key business information, customers and employees have important information at their fingertips, lowering the cost to service and fast-tracking your sales.

Reduce inbound service cost by providing key information in a searchable format.

Provide answers to frequently asked questions that customers and employees can easily access at any time.

Free up employee time to handle more critical customer requests.

Increase sales as prospective customers can research and educate themselves on a wide range of topics about your business.

Improve SEO rankings with unique, helpful content that your customers are searching for.

Automatically add content from any source using API integration to over 2000 other platforms.

Help Centre
FAQs
News Articles
Full Text Search
Document Site
Help Centre
News Articles
Full Text Search

Used by

Many different roles and industries use our platform to create Help Centres. Here are just a few that we have helped.

Manufactures & Wholesales

Manufactures & Wholesales

Contact Centres

Contact Centres

Ecommerce Businesses

SaaS and Ecommerce Stores

Multi-location businesses

Multi-location businesses

Pricing

Setup:
$4,999

Starting from

Platform Subscription:
$299

per month

Pricing is in AUD and excludes GST
Inclusions:

Platform set up and configuration

Platform training (1 hour)

Customised styling and branding

Unlimited locations and admin users

Integrated CRM and Case Management

Secure Australian Hosting

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